Veteran Support Contacts
VA Education Benefits (Registrar’s Office)
For questions specifically related to student VA Education Benefits enrollment/continuation.
Email: VA_Benefits@Baylor.edu
Phone: (254) 710-8870
Jessica Alford, Senior VA Education Benefits Coordinator
Debbi Parker, VA Education Benefits Coordinator
Ryan Michalak, VA Education Benefits Coordinator
Cindy Palmer, VA Education Benefits Coordinator
VETS Program Manager
NOTE! The VETS Office is NOT the VA Education Benefits Office. Questions regarding your VA Education Benefits should be directed to our VA Education Benefits Office directly. The VETS Office is here for general support and needs for anything outside of VA Education Benefits.
Kevin Davis
Email: Kevin_Davis1@Baylor.edu
Office Phone: 254-710-7264
Cell: 719-332-3446
Office Location: Sid Richardson Building (East Wing Basement) Rm 080
VETS Ambassadors
The below individuals have been selected and volunteered to serve as “VETS Ambassadors” in their departments because of their experience, knowledge and passion for serving Veterans in their fields.
If you are ever unsure about where to go, you are ALWAYS encouraged to reach out to the VETS Program Manager for any support navigating any resources!
Administrative Ambassadors
Financial Aid Office
For questions specific to student’s financial aid award and potential entitlements (non-VA).
Rick Shoemake, Financial Aid Counselor
Rick_Shoemake@Baylor.edu
Cashiers Office
For questions specific to student’s current account (credits/debts).
Jamie Dunlap, Assistant Director of Cashiers Services
Jamie_Dunlap@Baylor.edu
(254) 710-8557
Admissions Office
For questions specific to application to Baylor and/or credit transferring.
Jennifer Ready, Transfer Admissions Coordinator – Undergraduate Admissions
Jennifer_Ready@Baylor.edu
Transfer Success
For questions specific to our transfer success program.
Austin Morell, Transfer Success
Austin_Morell@Baylor.edu
Success Center Ambassadors
Academic Support
Trish Baum, Program Manager for Academic Support Resources
Trish_Baum@Baylor.edu
Career and Professional Development
Mike Lashombe, Career Advisor
Mike_Lashombe@Baylor.edu
Office of Access and Learning Accommodation
University Advisement
Bob Shipp, Director for University Advisement
Robert_Shipp@Baylor.edu