Veteran Support Contacts
VA Education Benefits (Registrar’s Office)
For questions specifically related to student VA Education Benefits enrollment/continuation.
Phone: (254) 710-8870
Jessica Alford, Senior VA Education Benefits Coordinator
Debbi Parker, VA Education Benefits Coordinator
Ryan Michalak, VA Education Benefits Coordinator
Cindy Palmer, VA Education Benefits Coordinator
VETS Program Manager
NOTE! The VETS Office is NOT the VA Education Benefits Office. Questions regarding your VA Education Benefits should be directed to our VA Education Benefits Office directly. The VETS Office is here for general support and needs for anything outside of VA Education Benefits.
Office Phone: 254-710-7264
Office Location: Sid Richardson Building (East Wing Basement) Rm 080
The below individuals have been selected and volunteered to serve as “VETS Ambassadors” in their departments because of their experience, knowledge and passion for serving Veterans in their fields.
If you are ever unsure about where to go, you are ALWAYS encouraged to reach out to the VETS Program Manager for any support navigating any resources!
Financial Aid Office
For questions specific to student’s financial aid award and potential entitlements (non-VA).
For questions specific to student’s current account (credits/debts).
For questions specific to application to Baylor and/or credit transferring.
Clairissa Talley, Transfer Admissions Coordinator – Undergraduate Admissions
For questions specific to our transfer success program.
Austin Morell, Transfer Success
Success Center Ambassadors
Trish Baum, Program Manager for Academic Support Resources
Career and Professional Development
Mike Lashombe, Career Advisor
Office of Access and Learning Accommodation
Anna Shaw, Assistant Director
Bob Shipp, Director for University Advisement